Privacy Policy

Ответ Gemini

Effective Date: 31st May 2026.

Last Updated: 31st May 2026.

Welcome to PiperSpin Casino. We are committed to protecting and respecting your privacy while ensuring you have an absolute belter of an experience on our platform. This Privacy Policy explains how PiperSpin Casino collects, uses, discloses, and safeguards your personal data when you visit and use our online casino platform, accessible via piperspincasino.co.

As a premier destination for UK punters looking to have a flutter on everything from iconic slot games like Starburst, Rainbow Riches, Fluffy Favourites, Mega Moolah, Book of Dead, Reel King, Age of the Gods, and Fishin' Frenzy, to major sports markets including Premier League football, horse racing, cricket, rugby union, darts, and snooker, we take our legal obligations seriously.

PiperSpin Casino operates in strict compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the regulatory frameworks established by the UK Gambling Commission (UKGC). This policy ensures transparency regarding your personal information, providing you with peace of mind while you are having a proper go at our games.

Important Information and Who We Are

Data Controller

PiperSpin Casino is the data controller and is responsible for your personal data (referred to as "we", "us" or "our" in this Privacy Policy). We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact our DPO using the details set out below.

Contact Details

If you need to contact us regarding your personal data, your privacy rights, or our data handling practices, please reach out to our dedicated support team:

• Full Name of Legal Entity: PiperSpin Casino.
• Email Address: [email protected].
• Primary Jurisdiction: United.

Age Restrictions (18+)

Protecting minors is a fundamental priority for us. In accordance with UKGC regulations, access to PiperSpin Casino is strictly prohibited for anyone under the age of 18. We do not knowingly collect personal data from anyone under this age. If we discover that an individual under 18 has registered an account, we will immediately terminate the account and delete all associated personal data from our systems.

The Data We Collect About You

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: Includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth, gender, and national identification documents (such as your UK passport or driving licence) required for mandatory UKGC verification.
• Contact Data: Includes billing address, residential address, email address, and telephone numbers.
• Financial Data: Includes bank account details and payment card details (Visa/Mastercard). This also includes documentation related to source of funds and affordability checks mandated by the UKGC, such as payslips, bank statements, or proof of inheritance, ensuring you have the wedge to support your gambling activity safely.
• Transaction Data: Includes details about payments to and from your player account and other details of products and services you have purchased from us, including deposits, withdrawals, wagers, and specific transaction histories involving PayPal, Neteller, Skrill, Paysafecard, Apple Pay, Google Pay, or direct bank transfers.
• Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Profile Data: Includes your username and password, wagers placed, games played (e.g, your sessions on Rainbow Riches or Starburst), your sports selections (e.g, bets on the Grand National, Cheltenham Festival, Royal Ascot, The Ashes, or Six Nations rugby), bonuses claimed, wagering requirements progress, preferences, feedback, and survey responses.
• Usage Data: Includes information about how you use our website, products, and services, including the duration of your sessions, pages viewed, and links clicked.
• Marketing and Communications Data: Includes your preferences in receiving marketing from us and our third parties and your communication preferences.
• Responsible Gambling Data: Includes records of any interactions regarding customer interaction protocols, markers of harm, deposit limits, cooling-off periods, reality checks, or self-exclusion status via GamStop.

Aggregated Data

We also collect, use, and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific casino game or sports betting market. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Privacy Policy.

How Is Your Personal Data Collected?

We use different methods to collect data from and about you, including through:

Direct Interactions

You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or live chat. This includes personal data you provide when you:

• Create an account on piperspincasino.co;.
• Deposit or withdraw funds using our supported payment methods (Visa, Mastercard, PayPal, Neteller, Skrill, Paysafecard, Apple Pay, Google Pay, or bank transfer);.
• Place a wager or use our gaming and betting services;.
• Request marketing materials to be sent to you;.
• Complete affordability checks or submit source of funds documentation;.
• Enter a promotion or complete a user survey; or.
• Give us feedback or contact our customer support team.

Automated Technologies or Interactions

As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies.

Third Parties or Publicly Available Sources

We will receive personal data about you from various third parties and public sources, including:

• Identity and Verification Services: Electronic verification providers and credit reference agencies based within the UK to verify your identity, age, and residency as required by the UK Gambling Commission.
• Financial and Fraud Prevention Services: Payment gateways, banks, and anti-fraud bureaus to verify transactions and screen for fraudulent or money laundering behavior.
• Self-Exclusion Registers: The national self-exclusion scheme, GamStop, to ensure that if you have registered for self-exclusion, you are blocked from creating an account or gambling on our site.
• Public Sources: Electoral register, Companies House, and other publicly available databases to verify your financial profile where required for enhanced affordability screening.

How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Performance of a Contract: Where we need to perform the contract we are about to enter into or have entered into with you, specifically our Terms and Conditions, allowing you to establish an account, deposit GBP (£), place wagers, and process your winnings.
• Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. This includes optimizing our website performance, analyzing punter behavior, and improving our game selection.
• Compliance with a Legal Obligation: Where we need to comply with a legal or regulatory obligation, such as the licensing objectives set out by the UKGC, anti-money laundering (AML) laws, counter-terrorist financing (CTF) regulations, and the UK GDPR.
• Consent: Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third-party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

Purposes for Which We Will Use Your Personal Data

The table below outlines a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Marketing and Bonus Culture Transparency

We strive to provide you with clear choices regarding personal data processing, particularly around marketing and advertising. Under our bonus culture rules and UKGC compliance, we ensure that any marketing communications detailing dynamic rewards, free spins on popular games like Fluffy Favourites or Book of Dead, or sports accumulator boosts are handled transparently.

Promotional Offers from Us

We may use your Identity, Contact, Technical, Usage, and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, games, and offers may be relevant for you. You will receive marketing communications from us if you have requested information from us or opened an account with us and you have opted in to receive those communications. All promotional offers and bonuses sent to you will explicitly detail the fair wagering requirements and upfront terms as enforced by the UKGC.

Opting Out

You can ask us to stop sending you marketing messages at any time by logging into your account profile on piperspincasino.co and checking or unchecking relevant boxes to adjust your marketing preferences, by following the opt-out links on any marketing message sent to you, or by emailing our customer support team directly at [email protected].

Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, account verification, responsible gambling monitoring, or other transactions.

Disclosures of Your Personal Data

We may share your personal data with the parties set out below for the purposes set out in the table in Section 4 above.

External Third Parties

• Regulatory Bodies and Authorities: The United Kingdom Gambling Commission (UKGC), HM Revenue & Customs (HMRC), law enforcement agencies, and other authorities based in the UK who require reporting of processing activities, financial transparency, or compliance tracking under specific legal frameworks.
• Identity and Anti-Fraud Service Providers: Credit reference agencies, electronic identity verification networks, and third-party databases utilized to cross-reference your personal details instantly upon registration to confirm your age and location.
• Self-Exclusion Service Operators: National self-exclusion systems, specifically GamStop, to check your registration status and sync database exclusions instantly, keeping vulnerable punters protected from gambling harm.
• Payment Service Providers: Financial processors handles handling your deposits and withdrawals using your selected mechanism, whether that is Visa, Mastercard, PayPal, Neteller, Skrill, Paysafecard, Apple Pay, Google Pay, or traditional bank transfers.
• Professional Advisers: Lawyers, bankers, auditors, and insurers based in the United Kingdom who provide consultancy, banking, legal, insurance, and accounting services to PiperSpin Casino.
• Third-Party Game and Platform Providers: Software developers (powering titles such as Starburst or Age of the Gods) and sportsbook platform engines that require minimal transactional data to fulfill game sessions, deliver prize payouts, and verify game outcomes.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our strict instructions.

International Transfers

While PiperSpin Casino serves punters located within the United Kingdom, some of our third-party service providers, cloud infrastructure systems, or group entities may be located outside the United Kingdom. Therefore, their processing of your personal data will involve a transfer of data outside the UK.

Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the UK Government.
• Where we use certain service providers, we may use specific standard contractual clauses (UK International Data Transfer Agreement or Addendum) approved for use in the UK which give personal data the same protection it has in the UK.

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the UK.

Data Security

We have put in place appropriate and robust security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

Key technical and operational security measures include:

• Encryption Protocols: All operational transactions, financial details for GBP (£) deposits/withdrawals, and verification records are transmitted using secure socket layer (SSL) or transport layer security (TLS) encryption.
• Access Control: We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a strict duty of confidentiality.
• Firewalls and Monitoring: Continuous network monitoring, intrusion detection systems, and advanced web firewalls are deployed to block unauthorized traffic and detect potential data breaches.
• Breach Notification Procedures: We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator (specifically the Information Commissioner's Office - ICO and the UKGC) of a breach where we are legally required to do so.

Data Retention

How Long Will You Use My Personal Data?

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or regulatory reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

By law, and in compliance with the UKGC and Money Laundering Regulations, we are required to keep basic information about our customers (including Identity, Contact, Financial, and Transaction Data) for a minimum of five (5) years after they cease being customers for anti-money laundering and regulatory audit purposes.

Furthermore, if you have entered into a self-exclusion agreement via GamStop or directly with PiperSpin Casino, we will retain your core identity details for a significantly extended period to ensure that your exclusion is permanently and legally enforced, preventing you from reopening your account or establishing new profiles on our domain.

In some circumstances, you can ask us to delete your data: see Section 10 below for further information. In some circumstances, we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

Your Legal Rights

Under certain circumstances, you have comprehensive rights under the UK GDPR and the Data Protection Act 2018 in relation to your personal data. You have the right to:

• Request Access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
• Request Correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
• Request Erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing, where we may have processed your information unlawfully, or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal and regulatory reasons (such as UKGC anti-money laundering and licensing obligations), which will be notified to you, if applicable, at the time of your request.
• Object to Processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes.
• Request Restriction of Processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data's accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise, or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
• Request the Transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
• Withdraw Consent at Any Time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products, features, or promotional benefits to you.

No Fee Usually Required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What We May Need from You

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time Limit to Respond

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Responsible Gambling and Player Tracking

PiperSpin Casino is firmly dedicated to fostering a safe, responsible, and controlled gaming environment for all our punters. To meet our stringent statutory obligations under our UKGC licensing conditions, we constantly evaluate and monitor our player data to identify indicators of potential gambling related harm.

Data Profiling for Your Safety

We utilize automated mechanisms alongside dedicated compliance teams to review transaction patterns, frequency of deposits, duration of playing sessions, time of day interactions, and instances of bonus abuse or frantic chasing of losses (whether you are trying your luck on Reel King, seeking the UK's biggest jackpot winner history in Mega Moolah, or placing an intensive series of wagers on Premier League matches). This process involves processing your Profile, Usage, and Transaction Data.

If our systems detect markers of harm, we may automatically apply temporary cooling-off periods or restrictive deposit limits to your account. We may also use your Contact Data to engage in mandatory customer interactions, offering support or requesting you to complete affordability assessments.

Collaborative Protections and National Frameworks

In our effort to protect vulnerable individuals, we actively cooperate with national self-exclusion systems. If you register with GamStop, your identity data is securely matched against the national database to ensure your instant exclusion from piperspincasino.co.

If you are experiencing issues controlling your gambling behavior, we highly encourage you to utilize our internal platform tools or contact leading local helplines for confidential advice and assistance:

• GamCare: Call free on 0808 8020 133 for immediate support and counseling.
• BeGambleAware: Visit their resource networks for guidance on keeping your flutter fun and within your means.
• GamStop: Utilize this free service to self-exclude from all UK licensed online gambling websites seamlessly.

Cookies Policy

Our platform utilizes cookies and tracking technologies to distinguish you from other users of piperspincasino.co. This helps us provide you with a high-quality experience when you browse our sportsbook or play casino slots, and allows us to continually optimize our online services.

What Are Cookies?

Cookies are small text files stored on your browser or device's hard drive when you visit a webpage. They contain information that is transferred to your computer's storage system.

Types of Cookies We Employ

• Strictly Necessary Cookies: These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to securely log into your player account, manage your balance in GBP (£), and process payments.
• Analytical or Performance Cookies: These allow us to recognize and count the number of visitors to our platform and see how punters move around our site when using it. This helps us improve the way our platform works, ensuring that users can easily find their preferred sports markets or look up recent titles.
• Functionality Cookies: These are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by your username, and remember your default layout preferences (such as your chosen display format for odds or favorite casino games).
• Targeting and Marketing Cookies: These cookies record your visit to our website, the pages you have visited, and the links you have followed. We use this information to make our website and the advertising displayed on it more relevant to your interests, ensuring our upfront bonus offers match your style of play.

Managing Your Cookies

You can block cookies by activating the configuration setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including strictly necessary cookies), you may not be able to access all or parts of piperspincasino.co, and core functionalities such as signing in, placing wagers, or executing transactions via PayPal, Skrill, or debit cards may fail entirely.

Third-Party Links and Services

The website piperspincasino.co may include links to third-party websites, plug-ins, and software applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their individual privacy policies or operational data standards. When you leave our website, we strongly recommend that you read the privacy policy of every website you visit.

Changes to the Privacy Policy and Your Duty to Inform Us

Regular Review

We review our Privacy Policy regularly to ensure it accurately reflects current UK data protection legislation, changing gambling laws, and updated mandates from the UK Gambling Commission. Any updates we perform will be posted directly onto this page, with an updated effective date specified at the top of the policy. If the changes are structural or materially affect how your personal data is handled, we will notify you through prominent dashboard banners or direct email communication.

Accuracy of Your Information

It is vital that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes (for instance, if you change your residential address, get a new phone number, or switch to a new email account) during your relationship with us. You can update your core account parameters at any time via your user dashboard or by contacting [email protected].

Complaints and Regulatory Escalation

PiperSpin Casino takes your privacy queries and data protection rights very seriously. If you have any concerns or complaints regarding how we collect, store, or process your personal data, we request that you contact our support team at [email protected] in the first instance, so we can make every effort to resolve the matter directly and efficiently.

However, if you remain unsatisfied with our response or believe our processing of your personal data fails to align with the UK General Data Protection Regulation (UK GDPR) or the Data Protection Act 2018, you maintain an absolute statutory right to lodge an official complaint at any time with the primary supervisory authority for data protection in the United Kingdom:

• Supervisory Authority: Information Commissioner’s Office (ICO).
• Website: ico.org.uk.
• Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
• Helpline Number: 0303 123 1113.