Privacy Policy

Last updated: 31 May 2026.

At PiperSpin Casino (piperspincasino.co), protecting your privacy and the security of your personal data are our highest priorities. This Privacy Policy describes how we collect, use, store, and protect the information you provide us when using our online casino and sports betting services in Australia.

We operate under strict compliance with Australian privacy legislation, including the Privacy Act 1988 (Cth), and under the supervision of the relevant Australian gambling regulators.

When you access our services and use our payment methods such as PayPal, Visa, Mastercard, Apple Pay, Google Pay, or direct bank transfers, you accept the practices described in this document. If you have any questions, you can contact us at [email protected].

Data Controller

The controller of your personal data is PiperSpin Casino, an entity that ensures your data is processed lawfully, fairly, and transparently. We are committed to implementing appropriate technical and organisational measures to protect your information against unauthorised access, alterations, or loss.

Information We Collect

To provide you with the best gaming experience, from popular slots such as Book of Dead, Starburst, Gates of Olympus, Sweet Bonanza, Mega Moolah or the Rich Wilde series, to our live dealer baccarat tables, we need to process certain data:

A. Data You Provide Directly

• Registration information: Full name, date of birth, driver's licence or passport number, postal address, email address, and phone number.
• Identity data: Documentation required to comply with "Know Your Customer" (KYC) protocols and anti-money laundering prevention.
• Payment data: Information necessary to process your deposits and withdrawals, including details of your bank account, debit or credit cards, or digital wallets.

B. Data Collected Automatically

• Technical information: IP address, browser type, operating system, and approximate geographic location.
• Usage data: Betting history, frequency of access to the platform, game preferences (such as your interests in AFL, NRL, or tennis) and behaviour during gaming sessions.
• Cookies: We use cookies to improve navigation, remember your preferences, and offer you bonuses, free spins, and personalised promotions.

Legal Basis and Purpose of Processing

We process your data based on the following legal grounds:

1. Contract performance: To manage your account, process your bets, conduct payments in AUD, and provide you with technical support in English 24/7.
2. Legal compliance: As a licensed operator under Australian gambling regulations, we are obliged to verify your identity, prevent fraud, prevent underage gambling, and maintain records for anti-money laundering prevention.
3. Legitimate interest: To improve our platform, detect abusive behaviour, and send you communications about games or sporting events (such as cricket or rugby) that may be of interest to you, always within legal limits.
4. Consent: For commercial communications and personalisation of bonuses.

Payment and Financial Security

At PiperSpin Casino, we understand the importance of transaction security. Therefore, we highlight our commitment to the integrity of financial data:

• Payment methods: We integrate popular Australian payment methods to ensure your deposits are instantaneous, secure, and private, complying with the most stringent banking standards.
• Fund management: All funds in your user account are held in AUD. Information about your payment methods (Visa, Mastercard, PayPal, Apple Pay, Google Pay) is processed through encrypted gateways using SSL technology, ensuring your banking data is not exposed.

Responsible Gambling

At PiperSpin Casino, gambling should always be a form of entertainment. We strictly comply with Australian responsible gambling regulations.

• Self-exclusion: If you feel your gambling behaviour is becoming difficult to control, you can request self-exclusion from our platform.
• Help resources: We recommend contacting Gambling Help Online at 1800 858 858 or visiting www for free professional support.
• Limitations: You have the right to set deposit, time, and loss limits. This data is treated with the utmost confidentiality to ensure your wellbeing.

Data Sharing and Transfer

Your data is only shared when strictly necessary:

• With payment service providers to process your transactions (for example, card networks or digital wallet platforms).
• With regulatory authorities when the law requires it.
• With gaming software providers exclusively for technical management of gaming sessions, always under strict confidentiality agreements.

We do not sell or rent your personal information to third parties for marketing purposes unrelated to PiperSpin Casino.

Your Data Protection Rights

In accordance with Australian privacy legislation, you have the following rights regarding your personal data:

• Access: You can request a copy of the data we hold about you.
• Correction: You have the right to correct inaccurate or incomplete information.
• Deletion: You can request that we delete your data when it is no longer necessary for the purposes it was collected, subject to our legal obligations for data retention by Australian gambling regulators.
• Restriction and Objection: You can restrict the processing of your data in certain circumstances.
• Portability: You can request the transfer of your data to another service provider.

To exercise any of these rights, send a request to [email protected] attaching a copy of your identity document. We will process your request within the legal timeframe.

Security and Data Retention

We implement robust technical and organisational measures (encryption, firewalls, access controls) to protect your privacy. However, no data transmission over the internet is 100% secure. Therefore, we urge you to keep your PiperSpin Casino login credentials private and secure.

We will retain your personal data for as long as necessary to fulfil our contractual and legal obligations. In the case of gaming records, we are required to retain information for a period determined by Australian gambling regulations even after you close your account, to prevent fraud and ensure market integrity.

Cookie Policy

We use cookies and similar technologies to:

• Identify you as a user and keep your session active.
• Remember your language preferences and gaming settings.
• Analyse our site traffic to optimise technical performance.
• Show you personalised promotions, such as free spins on popular games or specific bonuses.

You can manage cookie settings through your browser. However, disabling certain cookies may limit your ability to enjoy all the functionalities of our casino.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or in applicable legislation. Any substantial changes will be communicated through our website or by email. We recommend reviewing this page regularly to stay informed about how we protect your data.

Contact

If you have any questions, comments, or concerns about our Privacy Policy or how we handle your data, please contact our support team:

• Email: [email protected].
• Customer service: Available 24/7 in English.

At PiperSpin Casino, we take your privacy as seriously as our passion for gambling and sport. We ensure that your experience is safe, fair, and fully protected.

Reminder About Responsible Gambling should always be a fun and controlled activity. If you or someone you know feels that gambling is negatively impacting their life, remember that in Australia you have access to free professional support:

• Gambling Help Online: www.gamblinghelponline.org.au.
• Free phone line: 1800 858 858.
• Self-exclusion: Always consult with our support team if you need a break from your gambling activity.

At PiperSpin Casino, we respect your right to disconnect and support healthy gambling practices, ensuring that all our users have access to the protection mechanisms required by Australian gambling regulations.